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Centara Grand Beach Resort And Villas Krabi Reviews

   

Centara Grand Beach Resort And Villas Krabi (prev Central Krabi Bay)
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Reviews of Centara Grand Beach Resort And Villas Krabi

278

Hotel
Reviews

Hotel Reviews

Read all 278 reviews and thoughts (average: 4.09 out of 5) on the Centara Grand Beach Resort And Villas Krabi before you book online.

5/5    Score based on 278 reviews

5/5 =
Excellent
46%
4/5 =
Very Good
30%
3/5 =
Average
15%
2/5 =
Poor
4%
1/5 =
Terrible
5%
4/5

Very Good

With a few changes it could be so much better
Date:
As others here have mentioned, the hotel is in a superb location with the best scenery for a hotel I have ever seen. We stayed in a spa ocean facing room which was definitely worth the extra and the...

3/5

Average

Gorgeous property in an idyllic location, but falls short of greatness
Date:
My partner and I visited the Centara Grand Beach Resort & Villas for 5 nights in the middle of January 2013. Let me start by saying that we really really really wanted to love this hotel. Fate,...       

5/5

Excellent

Something a little different to the same same
Date:
A very well run operation set in a scenic location in Ao Nang, Krabi. Slightly away from the main town, but relatively easy to reach via boat or via the walking path through the national park. We...

4/5

Very Good

A great hotel in a fabulous location
Date:
A truly lovely hotel in an amazing location. It is located in a small, private cove which is not accessible from the mainland. The trip to and from Ao Nang is by speed-boat, which is great fun. The...

5/5

Excellent

Amazing location, fantastic service loved every moment!
Date:
The location of this beautiful resort is amazing. From the moment we were met to travel to the resort by boat-the service was outstanding throughout our entire stay. We stayed in a delux ocean view...

4/5

Very Good

Good location, service not great, food was ok, long way up to our room!
Date:
We stayed here for a few nights as we wanted to spend a bit of time in krabi and see phi phi. Good things-Location is great, easy to do day trips to Ao Nang/Phi Phi. staff friendly,big pools,nice...

4/5

Very Good

Must try harder
Date:
The centara was the final destination of our honeymoon and we thought we'd saved the best for last. We decided to book a jacuzzi room as it was our honeymoon and we certainly weren't disappointed....

4/5

Very Good

Paradise setting. Private beach. almost perfection
Date:
Just back to the awful weather in London after being in Krabi at 33c each day! The hotel is set on a lovely quiet private beach, with a free shuttle boat service, great stuff. Totally wonderful...

4/5

Very Good

Nice Resort with exercise included
Date:
I stayed at the Resort from the 15 - 23 Dec. 2012. When I arrived at the airport somebody of the resort was already waiting for me to bring me to Ao Nang beach, where a former US Navy amphibian...     

5/5

Excellent

We loved it, didn't want to leave!
Date:
We stayed at the centara for just one night as a treat to ourselves at the end of our honeymoon. We were staying the week at the mercure and as lovely as the room was , it wasn't quite the honeymoon...

4/5

Very Good

Lovely peaceful resort
Date:
Beautiful tropical grounds and truely wonderful staff. Rooms were specious and classically Thai. Really beautiful. A lovely way to experience Thailand for the first time. A town nearby to explore....

5/5

Excellent

Fabulous location, secluded and stunning
Date:
We both totally loved this hotel, the location and layout were fabulous. Having spent a few days in hectic Bangkok we were glad to be on the boat and arriving at this secluded hotel. Please do not be...

4/5

Very Good

We're here for New Year and.......
Date:
We've been to Thailand 3 times in the last 4 years and we really like the whole feel of the country. This hotel has the most brilliant, knowledgable staff and nothing is too much trouble The...

4/5

Very Good

A little bit of paradise
Date:
A great arrival (by boat and onto the floating/bobbing pontoon) is always a great way to start a holiday. We were quickly checked-in and shown to our room which to be honest was a major...           

5/5

Excellent

A break on the way home from Australia
Date:
From being met at the pier to the departure the experience was fantastic. Although getting to and from the hotel in most cases means catching a boat this gives an added attraction. The level of...

3/5

Average

Nice location but far from 5 star and left us feeling disappointed
Date:
Stayed December 2012 8 nights. We had saved hard and were looking forward to a luxury 5 star hotel, however the experience we had was far from 5 star and left us feeling disappointed. We had...

4/5

Very Good

Would definately go back... but not in November
Date:
We went to this hotel as part of our honeymoon. The location is stunning and your arrival to the hotel by speedboat is great. However this is assuming that the weather is nice. We were fortunate to...

4/5

Very Good

Fantastic setting but some downsides
Date:
The location is stunning and the Rooms fantastic with huge wrap around balconies but the hotel lets itself down. We enjoyed a very relaxing 8 night stay here in early December 2012 However...

3/5

Average

Not the friendliest of stays....
Date:
With the exception of the guy who greeted us at the entrance, every time we arrived at the hotel, the rest of the staff we encountered looked like they had all had a bad day at the office. They looked...

4/5

Very Good

Amazing scenery and location for peace and relaxation
Date:
We have just returned from our adventure holiday in Thailand and stayed at the Centara. Do not go if you have difficulty with walking as it would be difficult for less able people to get to and from...     

5/5

Excellent

Amazing location, perfect villa and first class staff.
Date:
We went to Centara Grand Beach Resort in Nov 2011 and had an amazing time. We're going again this year, first time I've ever returned to the same hotel and location for main holiday. The view from the... 

5/5

Excellent

Heaven
Date:
We stayed at the Centara Grand for only 2 days and would both have loved to stay longer, the hotel and staff were great and we both loved everything about our stay, the location is stunning and we...

3/5

Average

Nice location but far, far from being a 5 star resort.
Date:
We have just recently returned from Thailand and spent 9 days at the resort. To be honest, we were a little disappointed with the place after the expectation of 5 star. The location is nice but I...         

4/5

Very Good

Great location but expensive in hotel
Date:
Just returned from our 10 night stay at the centara. After an initial problem at the pier waiting for the hotel speed boat ''White'' the boat master was very professional and sorted everything out and...

3/5

Average

Top Notch Location and Food, let down by lack of attention to detail in rooms
Date:
A superb location, the only hotel set in the bay, accessible only by sea. Much has already been said re the floating jetty and monkey trail, the only ways in and out of the hotel. Personally we...

4/5

Very Good

We Loved this place!
Date:
We stayed at the Centara end Nov / December 2012 for the 4th leg of our honeymoon and we absolutely loved it and would recommend it to anyone apart from those with mobility problems. The location /...

5/5

Excellent

Paradise (as long a s you like nature!)
Date:
Centara is a true paradise. It is nestled between the sea and the high limestone rock facia of the jungle. There are only 2 ways to access the hotel, 1 - by boat or 2 - walking over the 'monkey...        

3/5

Average

Disappointed!
Date:
I was disappointed with the hotel. As soon as we arrived to the pier we were advised that the speed boat would be a half hour wait and we could have the option of taking a private boat at an...

5/5

Excellent

Indulging hotel in an amazing natural scenery
Date:
We stayed at the hotel for 5 nights (19-24/11/2012) and had a wonderful time. We were picked up by the hotel directly from the Krabi airport and were brought to the Nopparat Thara pier to wait for...

5/5

Excellent

EXCELLENT
Date:
We stayed at this Hotel for 7 days last week and the service was first class. We had been upgraded before holidays and when arived we were upgraded again. The room was 279 and was spotless, view over...

4/5

Very Good

Fantastic location
Date:
Went here in August and had a great time! We stayed in one of the Spa Deluxe Ocean facing rooms with a hot tub on the balcony. The room was spacious and the view was amazing! Location of the hotel is...

5/5

Excellent

Wow!!
Date:
Wow where do i start, this hotel is amazing! This resort is the best i have ever been to its more than a 5 star hotel for sure. When we arrived we were greeted by the staff and had are bags carried to...

4/5

Very Good

If you want a place to relax..then book!
Date:
This is our first stay at a Centara Hotel and overall the experience was good. This hotel is sufficiently isolated enough for you to relax and unwind or alternatively if you wish nearby Ao Nang can be...

5/5

Excellent

Amazing location and natural feel
Date:
I read two negative reviews from some recent visitors prior to writing this. I have to say that my experience of the hotel was a complete opposite to theirs, albeit a very positive one. I recently...

3/5

Average

Location amazing but service left a lot to be desired.
Date:
The hotel was beautiful. The food was great but the service was short of terrible. We often had to wait more than an hour an a half when we ordered room service and the buggys were never available on...

2/5

Poor

Shame, Shame, Shame!
Date:
We have just arrived back in England after a 8 night stay at this hotel. We were there back in 2007, the hotel was brand new and we loved it. So, we decided to comeback... Big Mistake!. After 5...  

5/5

Excellent

Beautiful hotel - beautiful people - two things to take into account before booking
Date:
We are just leaving Grand Centara with a sorrow in our hearts since it is a great Hotel, which we loved staying in. The stuff is really friendly and helpful (their English is not always the best,...

4/5

Very Good

Beautiful location
Date:
We have just returned from our honeymoon. A stunning location and room, excellent breakfast choice, great cocktails and great staff. The sunsets were wonderful and the setting so romantic. The...

5/5

Excellent

Heaven on earth... Go there, especially if you are a honeymooner :))
Date:
At first when I knew that there is access to this stunning place in Krabi by boat only. I was really upset, as I thought that we will cut away from civilisation. How wrong I was!! I would like to say...

5/5

Excellent

Pure 5***** Class.
Date:
We have just arrived home after the most stunning honeymoon possible! Everything from start to finish was amazing. Firstly the setting this resort of the resort is jaw dropping, coming in via speed...

5/5

Excellent

Beautiful view from the room. Nice food and pool. Perfect for staying a few days if you want to just chill at the resort
Date:
We decided to spend a night at the Centara Grand before flying back to BKK after our stay in Ko Lanta as the trip between Lanta and Krabi Airport is quite time-consuming and tiring. Took us about 3hrs...

5/5

Excellent

Wow!! What a view
Date:
We stayed at centara for 3 nights at the end of our honeymoon. As we arrived on the private boat our mouths dropped, this place is beautiful and could not have asked for a better end to a 3 week...

5/5

Excellent

Very nice
Date:
First time in thailand so not much to compare to. The staff was very helpful, the good was great!!! My wife , i, and our three daughters enjoyed a lot! We shall probably come again. Diving in the... 

4/5

Very Good

Love the Sea view!
Date:
Upon apprival at Krabi Airport, we took at taxi for 4 pax at 600baht and this is much cheaper than the airport transfer options provided by Centara. The taxi stopped at a tour agency whereby we we...

4/5

Very Good

Lovely place but the Service could have been better !!!
Date:
We really enjoyed and had a pleasant stay at your hotel . The whole idea of Private beach is excellent and kudos for the team working hard day and night to set the ball rolling each day . However ,...

5/5

Excellent

I don't want to leave......
Date:
My partner and I stayed for two nights and wished it could have been more. Although we waited for an hour in the lobby as our room was not ready, however the breathtaking scenery more than made up for...

5/5

Excellent

Best resort ever!
Date:
I stayed two nights at Centara Grand in a Premium Deluxe room and wish I could have stayed longer! It is easily the best resort I have ever stayed at in my life, and I have stayed at a quite a...                    

2/5

Poor

Not quite paradise!
Date:
This has the potential to be the ultimate romantic getaway, set in breathtaking surroundings away from the main town. Our experience was mixed, some aspects of this resort were very good but others...

4/5

Very Good

Golden setting, but disappointing service.
Date:
Beautiful setting and rooms are nice. It really only deserves 3

4/5

Very Good

Location, location ,location...
Date:
We stayed in this hotel in April and had a fantastic time spoiled only slightly by tsunami warning. It was very scary but staff dealt with a “problem” calmly and reassuringly. The setting is...

5/5

Excellent

Fantastic
Date:
Totally love the place, We had a great room, nice view, clean and tidy. Staff were more than friendly and always willing to help. House keeping were always on top of things. Was amusing watching the...

5/5

Excellent

the most amazing week of my life!!
Date:
this hotel is just pure bliss. The staff are amazing, i take my hat off to all of them, they work so hard and always have a smile on their faces. The food was fantastic throughout all the restaurants...

5/5

Excellent

Stunning Hotel, Stunning Location
Date:
This is a hotel that is sure to leave you stunned at is beauty, the views from the beach and rooms are truly amazing, ones that you cannot get sick of. The rooms are excellently designed, and very...     

3/5

Average

Family fun
Date:
We spent 5 fun days at the Centara Resort, and the overall experience was good, but not spectacular. My biggest gripe is that the resort is rated as 5-

5/5

Excellent

SPECTACULAR
Date:
What a wonderful place to be. From the moment we arrived at the pier we were treated like friends, as were everyone. Three young men stand out for us. White, who is the first person you meet at the...    

5/5

Excellent

Paradise - pure luxury.
Date:
We stayed here in 2011 for 10 days to celebrate my 40th. My daughters were age 4 and 7. We had contacted the hotel directly before travelling as we had booked via a tour operator and had requested...

1/5

Terrible

Don't even consider this one!
Date:
There aren't many good hotel choices in Krabi, but this one is an absolute rip-off. There rooms are filthy (see my photo of the tub and bathroom). The location is very isolated, you must take a...

4/5

Very Good

Beautiful Setting - Paradise
Date:
The setting of the Centara resort is fantastic. This was our honeymoon and we soon realised what a great choice we had made. We checked in and received a gift for the spa as a congratulations on our...

5/5

Excellent

beautiful location, paradise
Date:
We loved the hotel, it's even more beautiful then the pictures. The staff is wonderfull, excellent breakfast. Even when full, it's not too crowded. The rooms are lovely, spacious. We loved the...

4/5

Very Good

Beautiful location
Date:
The hotel is set on the beach with limestone cliffs for a backdrop. It is very stunning. The pool was great, we had monkeys visit us every day on the balcony. the Lotus Court restaurant was excellent....

4/5

Very Good

beautiful but isolated
Date:
From the point of view of a frequent traveler and her travel agent husband, this hotel does not merit its five-star status. We chose this hotel for our honeymoon because my husband was impressed when...

3/5

Average

Nice location but trapped
Date:
Our arrival at the hotel was smooth. A short bus trip to the dock and a lovely boat ride to the resort. Mountains in the background and ocean in the front. An interesting floating dock to get to...

3/5

Average

Not really 5*, room a bit shabby, didn't receive all package benefits
Date:
There were both good and bad points for our stay, overall if asked if I would return I would say no. The good: The view. The food at the Thai restaurant (didn't try the others). Most the staff...

5/5

Excellent

I would never tire of the views from this hotel - unique and best in Krabi!
Date:
Just returned from 2 weeks at this resort with my family of 10! Parents, in-laws, sister and our children....simply perfect!!! I was very hesitant before arriving due to the poor reviews regarding...

5/5

Excellent

Heaven on earth!
Date:
Just spent an amazing 14 nights in this hotel with my wife and 2 daughters (13 & 15). Where do you start, location amazing (don't waste your money on island tours when you already have the best beach...

5/5

Excellent

Excellent
Date:
We have been lucky to stay in some fantistic hotels in some spectatcular places however none beat this resort.The staff were excellent the jetty is an amazing add on,the wildlife is fantastic,we got...

5/5

Excellent

Look out for the monkeys.
Date:
if you would like a totally relaxing beach holiday this is the place. the jetty is not for the elderly or faint hearted though. the staff are friendly and the service and food offerings were great....

5/5

Excellent

Great time at Centara ,cant wait to return.
Date:
Just back fom 2 weeks at Centara..Fom the moment we arrived, to our departure, we had a fantastic experience.We ate at all the restaurants and although more expensive than the ones in Ao Nang this was...

3/5

Average

Overall, Nice resort that could be improved
Date:
Aug 2012 Review is based on my 2 nights stay in "Ocean View Pool Villa" Cons: Most resort staff could barely converse in very basic english. Couldnt understand your needs more than half the... 

1/5

Terrible

Worst hotel in Thailand
Date:
I have visited Thailand 15 times now and have never stayed at a worse hotel. Customer service did not exist, staff are very unhappy, room service got atleast one or two things wring every day (no...

5/5

Excellent

Experience of a Lifetime !
Date:
Hmmmnn... so where do we start... The Centara service started right from the mail we sent to the General Manager (David). We were sceptical as our agent told us that renovations were being done at the...     

5/5

Excellent

Great place to stay
Date:
We stayed here 18th - 29 july 2012 and had an absolutely great time. There is a very large selection of food available at breakfast and the resturants on site all provide excellent food - depending...     

4/5

Very Good

Location has its pluses and minuses
Date:
My overall experience at the Centara Grand Beach Resort in Ao Nang (Krabi) was good. I went there with two friends (who had arranged it) for three nights. We were lucky to get a lot of complimentary...

1/5

Terrible

shoddily maintained, poor service
Date:
Our family of 5 stayed at this resort last Dec (2011) and i can honestly say i've never paid USD 550 per room per night for such shoddy maintenance and poor service. In hindsight, the endless back and...

4/5

Very Good

Stunning location and resort, sadly hampered by some bad service.
Date:
We stayed here for six nights in total. The location is utterly unparalleled anywhere else and is absolutely breathtaking. The stunning mountains compliment the grand limestone formations and...

4/5

Very Good

Amazing Views
Date:
A two family group of us stayed in the hotel for ten nights. The views and location of the hotel are quite incredible. The the slight downside to this is limited access by boat or for the more...

4/5

Very Good

A Lovely Stay
Date:
We arranged for a hotel taxi to collect us from Krabi airport. ( July 2012 ). By the time we got on the boat, to take us to the hotel, it was dark - which was a shame, as the hotel is located in a...

2/5

Poor

All is not what it seems
Date:
My wife and I stayed here for Xmas 2011 for 5 nights, stayed in the deluxe Spa sea view room, and we had mixed feelings about this place and therefore rate this hotel poorly. This place looks like a 5...

4/5

Very Good

Stunning location.
Date:
The resort is located within a national park, accessible by boat from Krabi town. The location of this resort is breathtaking and we loved waking up to the beautiful view and sound of the waves each...

5/5

Excellent

My favourite resort in Thailand
Date:
I stayed at this beautiful resort with my 2 daughters (5 & 7 at the time) and my adult nephew for 8 days in October '11, and it was without a doubt the best resort experience I've had in Thailand to...                              

3/5

Average

Not value for money at all
Date:
For those who read this the hotel is good with decent rooms, the staff find it hard to understand English, saying that I don't speak thi so about even then, the floating pontoon upon arrival is quite...

4/5

Very Good

Centara: Rejuvenate Yourself.
Date:
Centara, Oh! What a wonderful place. So as soon as we reached Krabi Islands we were taken by a boat towards the Resort. It was on the edge if the island and looked tremendously beautiful. As soon as...

5/5

Excellent

Heaven on earth
Date:
We had the best holiday ever at this hotel We stayed in an ocean view spa room which had the best views. You have got the see and a wonderful pool to swim in. There were enough pool loungers, and...

5/5

Excellent

Paradise!!!
Date:
From the time you arrive in Krabi to the time you get the hotel it is an adventure and you will not put your camera down i assure you. Centara takes good care of you as it shuttles a boat service to...

4/5

Very Good

A great deal if you go off season
Date:
We went there in June, which is considered of season, we got a great deal for a suite with sea views. the Room was very nice, thai style, we had a big balcony overlooking the sea, the bathroom was...

5/5

Excellent

Didn't want to leave
Date:
If you're the kind of traveller who likes to be dropped of on the front step of a hotel that has an enormous marble floored foyer and indoor fountains that you can stare at while you check in then...

3/5

Average

Poor service
Date:
Went for 8 nights in February. The rooms clean and pleasant, the view beautiful, the staff havent a clue! Cant tell you how many times we were ignored or told by staff they would be back in a minute...

5/5

Excellent

Excellent
Date:
The short evening boat trip to this resort was just lovely. Balmy breezes, lights twinkling on the distant shore and fellow travellers eager to reach their destination. The pontoon wharf is a...

5/5

Excellent

Great Hotel, Great Location
Date:
We have just got back from an 8 night stay in the Centara Grand beach resort in Krabi, i have just been reading some of the reviews before this one and must say the first few have some valid points...

4/5

Very Good

holiday june 2012
Date:
we had a very good time at the hotel traveled into ao nang twice very nice went into krabi town market very good it was better then we thought it would be very friendly staff couldnt do enough for us...              

4/5

Very Good

Mesmerising views
Date:
stayed for 1 night in 2 x deluxe Ocean facing Spa rooms with 2 kids. Fantastic views of the bluffs, the surrounding jungle and sheer rock faces. Was truly magic to relax in an outdoor spa, drink in...

4/5

Very Good

Top location, but hard to get to in bad weather
Date:
We stayed here for 4 nights. Our Centara driver from the airport drove erratically in pouring rain, so we were quite anxious on the way. We were informed we might have to walk the monkey track as...

4/5

Very Good

"Beach" Resort
Date:
Stayed at Centara Ao nang Krabi in first week of June with 3 Friends. Hotel location is unique, in a cove surrounded by hills and the hotel is only accessible by foot over the Hill or by Boat. as the...

4/5

Very Good

private and exclusive, but a little dangerous!
Date:
we stayed here for 10 days in may 2012 for our honeymoon. (we're aged 25 & 29 for the record) we had a premier sea view room which was beautiful, flowers on the bed everyday, lovely and clean,...      

1/5

Terrible

Is this what they felt on the Titanic?
Date:
The arrival at this hotel is like connecting with the survivors of the Titanic. We were put onto a very overcrowded boat with no life jackets given out (not even to the children) and taken out into...   

5/5

Excellent

Paradise on earth
Date:
Stunning hotel, awesome setting and very friendly staff. The monkeys on the roof tops were amusing and great fun as long as you remembered to lock your door. All the food was gorgeous and well...   

5/5

Excellent

The kids loved the monkey trail
Date:
This is one of the better hotels I´ve been to. Friendly staff, excellent food, nice pool and the surroundings are awsome. When you wake up in the morning you can hear the gibbons shouting. I have...

4/5

Very Good

Come Rain or Come Shine
Date:
A very special hotel in a natural bay connected to Ao Nang Beach with the infamous monkey trail. The beach in front of the hotel quite private. The food is excellent and the rooms are beautiful with...

5/5

Excellent

Just Like The Virgin Advert - Holiday Like A Rock Star
Date:
WOW.....after a hectic 5 days in Bangkok this was just what we needed. Fantastic hotel with a wonderful backdrop great beech with the rocks projecting from sea. It felt like you were on your own...

5/5

Excellent

Fantastic resort,beautiful location and great restaurants
Date:
We have had a great time at the Centara resort!upon arrival there was a warm welcome from the hotel staff,including the very friendly Food and Beverage director Jan Weisheit who gave us during our...

5/5

Excellent

PERFECT GETAWAY!
Date:
this was the best hotel i stayed in during my visit to thailand. ITS BEAUTIFUL! clean rooms, nice breeze, good breakfast, helpful staff. the location was amazing cut off from krabi town but accessible...

4/5

Very Good

Beautiful resort by the beach
Date:
You need to take a boat ride to excess the resort or hike 15mins on the monkey trail.           

4/5

Very Good

Overall amazing hotel
Date:
Some feedback on our trip to Thailand. Flights – No issues – Next time business class Transfers – From airport to hotel and so forth no issues – On time and vehicles neat and tidy Grand...

4/5

Very Good

The good and the not so good!
Date:
Myself and my husband stayed at the Centara with our 25 year old son and his friend from 16th May 2012 to 28th May 2012. We were in 1146 and 1155 (deluxe spa ocean facing rooms, high up in the...

5/5

Excellent

Lovely Location
Date:
We returned from Centara Grand Beach Hotel in Krabi on 19th May 2012, we had a great holiday with plenty of sun. When going to this hotel please be aware that you can only get to it by boat, monkey...

4/5

Very Good

remotely beautiful
Date:
Perfect getaway for honeymooners and for those who wants to avoid the crowd and all. Stayed at Spa Dlx with sea view via booking.com. We requested for the best room since we were celebrating our...

3/5

Average

Sloppy and poorly managed. Do not go out of season!!
Date:
We experienced poor room service, and had to chase Laundry and towel requests. 4 operational matters were raised, (Door locks would not operate(2), door handles falling off, lights not working). The...

3/5

Average

Far from my expectations
Date:
We decided to take our family vacation at Krabi, and after reading a few reviews on TripAdvisor we chose to stay at Centara Grand. It is a 5 star resort, has many great reviews, the location looked...      

4/5

Very Good

Better for couples but we still had a great time.
Date:
We stayed here in May and had a great time with my family of 5. The resort is very secluded and the only way in to it was via speedboat. You need to remeber this when booking as its a little like...

5/5

Excellent

Will definitely come back
Date:
This resort is modern, beautiful, well-thought out, beautifully landscaped and has great food and a decent gym. The rooms are clean and modern and everything works. The pool and private beach are...

5/5

Excellent

fantastic location & wonderful service
Date:
We have just returned from the Centara Grand and had a fabulous holiday, we dont usually like to stay in one place for two weeks and were a little nervous that being somewhat isolated in location we...

3/5

Average

Not a 5 star resort !
Date:
I just stayed 5 days in Centara and this is definitely not a 5 star resort. The entire resort needs some urgent renovation, the service is not great, the rooms are not clean and on top of that prices...

5/5

Excellent

Best Place for family trip
Date:
I stayed this resort at last year. THis hotel was little unfamiliar resort before visiting this resort. But, This resort is perfect resort for family trip. Every facility are well organized and...

5/5

Excellent

Wonderful and Relaxing
Date:
As a family of five with three children aged 6, 8 & 10 we arrived at the Centara at the begining of May and after reading some of the negative reviews we were a little worried but there was no need. ...

5/5

Excellent

When can we come back?
Date:
My fiancé and I spent two weeks at Centara from the 10th April and had a thoroughly fantastic holiday. We are in our mid 40s and found the monkey was accessible and we used it daily, in the rain,...

4/5

Very Good

You pay for location
Date:
Staying 6 days in this hotel was the end of our stay in Thailand we felt as though for the price we paid we where let down! on arriving everyone got checked in for about 1 pm and we had to wait till...

2/5

Poor

Deffinetly not a 5 star resort!!
Date:
I have read a lot of the reviews, good and bad, and I must say that it feels like I experienced a lot of the stuff that was written about the bad experiences. My husband and I stayed at the resort for...

5/5

Excellent

Centara Grand Resort is the way to go
Date:
Lovely resort with extremely attentive staff. The room was very well appointed and had all the amenities one could hope for in Thailand. The breakfasts were delicious. Great pool area, but we...

5/5

Excellent

8 nights at Centara and we loved it
Date:
We have just come back from an 8 night holiday at the Centara Grand Beach and we absolutely loved it. Room Our room was great with a perfect view over the ocean. Room was spacious and... 

5/5

Excellent

Paradise in the Ao Nang
Date:
We spend 8 days there . there is a lot to write about this GORGEOUS place LOCALIZATION. Resort is located in the National Park , surrounded by the sea and amazing mountains. The contact with the...

5/5

Excellent

Excellent
Date:
We spent five wonderfull days at this resort. The staff was gracious and kind, the food was good. We kayaked around the islands, challenged the dock and won. The cooking class was fabulous and a whole...

5/5

Excellent

Idyllic escape after the hustle and bustle of Phuket
Date:
This review is a little late as we stayed in November 2011, the reason for my review is that we were going through the pictures again last night and the memories came flooding back! This hotel is...

3/5

Average

Stayed for way too long
Date:
We stayed at this very luxury hotel in 2007, it was only 6 months old when we stayed and enjoyed the service very much, everyone was very kind and seems helpful. The great stuff about this hotel is...

2/5

Poor

Simply NOT 5 star!
Date:
I have to share my massive disappointments with so many aspects of this resort: primarily the slack customer service - the staff were simply inattentive, which is not common anywhere in Thailand. No...

3/5

Average

Disappointing
Date:
My husband and I had the Centara booked for the final week of our honeymoon in Thailand this April. We had experienced stunning service and food throughout the previous 2 weeks in 3 other resorts...

4/5

Very Good

Saved by it's beautiful location...
Date:
Pro's - Accessible only by boat makes this hotel the ultimate 'get away from it all' holiday. On arrival, one cannot help but be in total awe of the Thai style villa's tucked away on an almost...

4/5

Very Good

Another World!
Date:
A family friendly, spectacular location. You access this resort via a ferry - either local or the resort ferry. The journey takes approx 10 minutes and is a pleasant way to enjoy the ocean. It's an...    

4/5

Very Good

Very Good Resort Hide-Away in Amazing Surroundings
Date:
Stayed here for three nights after first staying at a Railay Beach hotel on the next beach. As a hospitality pro I instantly appreciated being in an environment where they KNOW what hospitality is all...

5/5

Excellent

Just wonderful!
Date:
We arrived at Centara Grand after having experienced a somewhat dramatic tsunami warning in a very small island, where everyone was evacuated from the hotel and we were the only ones left behind....

4/5

Very Good

Breathtaking views
Date:
Having read some other reviews on TA, I was a little apprehensive about what this hotel was going to be like. However, as we pulled up to the hotel on the speed boat, I knew we had made the right...

3/5

Average

Not worth the money
Date:
The location is perfect and I love that it's an isolated oasis but ultimately, I was really disappointed. We stayed for three nights in an ocean view room. When were arrived, the room we were given...

4/5

Very Good

Hidden gem
Date:
This hotel is in such a fantastic hidden location, nestling in the craggy rocks and jungle of this special part of Thailand. The hotel is beautiful and facilities are really good, plenty of sunbeds...

5/5

Excellent

Fantastic!
Date:
Have just returned from 1 week at the Centara, Krabi. Could not fault it at all. We have travelled to alot of places and this has to be the best location and views. The hotel was excellent in all...

5/5

Excellent

cliche! but really is paradise
Date:
The location sets the scene; stunning natural beauty with accommodation built sympathetically into what was jungle. Thanks to Mr Sullivan for his kind response to our request for a room with a view....

5/5

Excellent

Best hotel we have stayed at!
Date:
Me and my husband travel a great deal and stay in 5* hotels. This hotel is fantastic. The rooms, service, facilities and food is fantastic. We stayed in an ocean facing room which gave us access to...

5/5

Excellent

Location, Location, Location.
Date:
If a hotel location was rated with

5/5

Excellent

Did not want to leave this paradise
Date:
I just can't for the life of me understand how this hotel has had bad reviews in the past. This is one of the nicest, best value hotel's I have stayed at and would happily return and recommend this...

5/5

Excellent

Great hotel, great location
Date:
We arrived at hotel on March 7 and stayed for 10 nights. Prior to arriving I received email from Tripadvisor listing the top 10 hotel rooms with spectacular views. Centara Grand was not on list , but...

5/5

Excellent

Great relaxing break
Date:
Having read previous reviews which differed widely we weren't sure what to expect. What we experienced was a peaceful, well appointed hotel on a secluded beach with plenty of facilities and great...

5/5

Excellent

Lovely location
Date:
January 2012 - Lovely location. Had room with sea view and hot tubs which were lovely, Staff very attentive and friendly. We had a couple of problems in the room that the maintenance were very quick...

4/5

Very Good

January 2012
Date:
January 2012. Beautiful location, interesting and comfortable transfers from airport. Had great difficulty in trying to change to a sea view room-we were staying 12 nights- there did appear to be...

4/5

Very Good

Great beach
Date:
Go for the location alone This hotel has potential to be amazing but poor managment is letting it down check in poor, hopeless at dealing with problems , maintainance poor general cleanleness around...

3/5

Average

While the location is wonderful it is let down in parts
Date:
Stunning location and rooms are great (one of ours had a broken waste in the basin, that was fixed on request but poorly, the room also smelt damp). However the service,in particular, at On the Rocks...

5/5

Excellent

Far from the madding crowd
Date:
We stayed at Centara Grand from 22 - 29 Dec and had a fantastic time. From the minute we arrived at Krabi airport, the driver was waiting for us and transported us to Ao Nang to catch the boat to the...

5/5

Excellent

Absolute paradise
Date:
My experience of Centara Grand near Ao Nang was amazing! The view from our balcony was spectacular and the staff very friendly and helpful. The rooms were clean, the food amazing and everything...

3/5

Average

Unique setting but fails elsewhere
Date:
Fantastic setting and we had an ocean facing room which was nice. That is about all I can say on the positive side really as the rooms were not cleaned properly and attention to detail was poor...

1/5

Terrible

STAY AWAY FROM THE CENTARA GRAND BEACH RESORT AO NANG
Date:
Just back from a very nice vacation in thailand except fro the Centara Grand Ao Nang. We spent there 3 nights during Jan 2012. Problems we got: 1) room 1226 very dirty (my daughter of 6 years got...

1/5

Terrible

Good Facility, poor service, and stuck there unless U can swim
Date:
The Good... ---------------------- 1) The facilities (Room, Pool, Spa) and location are great 2) The staff (At the restaurant, spa, room-service, etc) are great. Note: Not the managerial...

4/5

Very Good

A unique setting but not without its flaws
Date:
We stayed at Centara for 6 nights right after new year's, so right in the peak period. To summarise: Positives: - Fabulous setting: really imposing limestones cliffs that form part of natural...

5/5

Excellent

1st Class Resort
Date:
Spent 13 nights here and loved every minute of it. I don’t think there can be a hotel in such a stunning natural location in the world. Certainly at the these prices. It is like arriving on the...

4/5

Very Good

Beautiful Rooms, Beautiful View
Date:
We stayed for nine nights at this beautiful resort, our arrival at the hotel was lovely, we were given cold drinks and hand towels by the reception staff and taken to our beautiful room. Our room was...

5/5

Excellent

WOW!!
Date:
WOW!! What can i say, this was my partners and my first trip to thailand and i cant rate this hotel highly enough!! When we first arrived i was spechless its just stunning! Staff are friendly and...

5/5

Excellent

Bliss!
Date:
We've just returned from a lovely 9 night stay at Centara Grand Beach Resort & Villas (12th - 20th November 2011). This is our second stay at the resort, which is in itself an indication of how highly...

5/5

Excellent

Just returned from the Centara
Date:
We feel we must add our comments for this most wonderful resort, after 12 nights we could not fault the accommodation or service we received, the rooms were kept spotlessly clean with constant...

5/5

Excellent

amazing
Date:
Hi It was me and my Gf first time to thailand and we stayed at Centara Grand Beach Resort & villas Krabi, and we hand an amazing holiday, hotel was amazing set back in its own private bay service...

4/5

Very Good

"Beautiful hotel, great location"
Date:
We have just returned from a 12 night stay ( Nov 2011 ) at this hotel. Delux Ocean view room was very good indeed with all the facillities one would expect. Brilliant shower and bathroom with...

5/5

Excellent

Relaxing stay in krabi
Date:
We stayed at the centara in November and found the hotel lovely. We recently went on our honeymoon to indonesia & stayed in some nice hotel in se asia, so the centara had a lot to live up to. We...

5/5

Excellent

Stunning
Date:
I am actully sat in the hotel writing this review because I wanted to let people know how wonderful it is here!!! I have to say that I was very wary about booking this hotel due to the bad...

3/5

Average

lovely hotel, nice location but...
Date:
On our arrival at the resort it is quite breath taking. The setting is fantastic but the location is both an advantage and a negative After several days it becam quite a chore to have to plan your...

5/5

Excellent

Potentially the most difficult visitors!
Date:
We read the negative reviews about this hotel which were particularly important as my wife was on a crutch having had a replacement knee 7 weeks earlier. We did all our research and decided to go and...

1/5

Terrible

Warning: the faulty towers of Thailand
Date:
My wife and 3 kids stayed here in early October for 4 nights and definitely the last time. The location is beautiful, the food was good and the staff were friendly however grossly under-trained. From...

4/5

Very Good

Lovely location
Date:
We stayed in this resort for 3 nights in early october 2011, The location of this hotel is very bueatiful, just off the busy Ao nang beach , the boat ride from the pier and walking on the floating...

5/5

Excellent

Fantastic Staff, Location and Hotel
Date:
We stayed at this hotel in early October 2011 for 7 nights. The Hotel is a bit secluded, but that adds to the charm of being dislocated to "other" hotels. There are shuttle boats hourly and they...

5/5

Excellent

Great place to be!
Date:
A big thanks for making our holidays the last seven days so extraordinary and comfortable. Everyone of the thai staff was so kind and nice, always having a smile for us. It was our third stay there.... 

3/5

Average

Bad Management
Date:
we stayed in this isolated resort for 4 nights beginning october 2011 and were very much disappointed and angry about the ignorant management of this thai chain hotel which we stayed for the first... 

5/5

Excellent

Beautiful surroundings and friendly staff.
Date:
When we arrived we organised our own transfer and it was a bit of a pain working out how to get there because the resort really is in the middle of nowhere. We were dropped off by the cheap airport...   

3/5

Average

they could be perfect if do improvement on pool Cleanliness
Date:
before we go there i cannot believe why this 5 star resort always reviewed in such poor house keeping, but now, i have to say the house keeping was a very big problem in this resort. the 1st day we...   

4/5

Very Good

Welcome Mr Bond, we have been expecting you.....
Date:
The resort sits below a towering all-encompassing limestone mountain backdrop with a private beach in the foreground-dotted with palm trees, golden sand and warm seas. A "nail" island rising out of...

5/5

Excellent

The Perfect Honeymoon
Date:
This is a little outdated review as my husband and I were here for our Honeymoon in February 2011, but regardless, I cannot sing enough praises about this resort. The place, the resort itself, the...

5/5

Excellent

Secluded but a little too isolated at times
Date:
We spent 2 weeks here in May 2011. It's just taken me a while to get around to writing a review, though to summarise, it's in a spectacular setting, set against towering limestone cliffs with a lovely...

4/5

Very Good

lovely resort
Date:
As we stayed there at Off-season's price, its price was reasonable. there are lovely thai and italian food and breakfast was also tasty!! however it is a little bit inconvenient to visit to Ao...

4/5

Very Good

Perfect place to stay
Date:
If you want a luxury hotel with private beach, away from crowds of Ao Nang beach, with a splendid sea and great service then the Centara Grand Beach Resort is the place you are looking for! The...     

4/5

Very Good

Loved the pool/beach & the staff, loathed the shuttles & monkeys
Date:
Our family of 4, with 2 girls aged 4 & 8, stayed here for 9 nights, August 23rd - 1st. The hotel grounds are lush and beautiful, it's nice to have your own private beach and the pool area is heavenly....

5/5

Excellent

Great hotel
Date:
Great place to stay, with fabulous grounds and view. Staff are excellent and helpful and the rooms are well equipped and comfortable. The hotel should run more boat services in the evening,...

3/5

Average

great location, but is weak satff
Date:
I bought the scroll in krabi Ton Sai (Phi Phi). (Who leaves the pier, turn left and passed about 50 meters, a shop on the right) and it cost me 250 BTH per person. (In Ton Sai there are many shops to...

1/5

Terrible

Not Good Management or Service
Date:
As a member of the Hospitality Industry in Thailand, I hate to write bad reviews but in this case I have no choice. My wife and I along with a friend and his wife drove on our motorbikes from Phuket...

5/5

Excellent

Third holiday there and it's stil FAB!!
Date:
We spent nine nights at the Centara in August and thoroughly enjoyed every minute. This is the third time we have stayed there and it's just as FAB as it always has been. The rooms are still first...

5/5

Excellent

Wonderful resort lovely staff
Date:
Loved this resort and would go back again. Things you need to be aware of though the floating jetty is great in calm weather but wouldn't like to negotiate it in rough seas. make sure if you want to...

5/5

Excellent

this is true paradise!
Date:
the place is absolutely gorgeous. so beautiful, we couldn't stop looking around - the scenery, the details. we were with our one year old and friends with 1.5 and 5 years old. they have a graet kids...

2/5

Poor

Don't know why - just didn't like it at all
Date:
This hotel is located in a wonderful natural bay. If you follow the coast line of Ao Nang beach further to the south, then this bay will be like in 100 meters from the southest end of Ao Nang beach,...

5/5

Excellent

A wonderful, peaceful family holiday in paradise!!
Date:
We booked our holiday through Kuoni and every part of the experience ran smoothly. All the travel connections worked well and ran to time. Mr Ware, our local rep, was very informative and helpful. Our...

4/5

Very Good

A beautiful hotel!
Date:
My husband and I have just returned from spending a week of our honeymoon at the Centara Grand, Krabi (following time spent in Bangkok and Koh Samui). Check in: We arrived at the mainland check...

5/5

Excellent

Cant wait to return!
Date:
AN incredible resort! We had a spa room but as we were staying for two weeks, after the first week we were offered an upgrade to a private villa with plunge pool... it was pure luxury! Loved how the...

5/5

Excellent

Babymoon in Paradise. LOVED it!
Date:
My hubby and I stayed here for 5 days 4 nights. We loved every single day of it! We've been to Krabi a few times and I must say that this is the BEST hotel we've ever stayed at! I was 6 months...

5/5

Excellent

Like stepping into fantasy Island!
Date:
Just got back from 6 nights staying at the Centara Grand Beach Resort Krabi and had the most amazing time. Reading the forum before going, I was very concerned about the 'sickness bug' mentioned. We...

4/5

Very Good

Superb setting, beautiful views and wonderful staff
Date:
My partner and I stayed here for about 10 days and we absolutely loved it! We booked a beach view room with a balcony spa. The views to the ocean were just amazing you can never tire of waking to...   

5/5

Excellent

According to expectations.
Date:
Hotel's location is very good. Hotel's restaurants are very expensive, however, in Ao Nang (very close to the hotel) close Aceess to the hotel only by boat is a limitation. For me, that like to...

1/5

Terrible

The night that I proposed to my fiancee is also the night that we both would rather forget! thanks to Centara!
Date:
Honestly I don't know how this place is still open, judging from the rest of the reviews they've been having on going food hygiene problems since 2009 or earlier. It was my girlfriend and I our...

5/5

Excellent

Perfect.
Date:
Hotel was placed in a private bay, absolutely stunning, I would go as far as say the best looking resort in AoNang and I can say this because we passed many other resorts on road and by boat when...

4/5

Very Good

Beautiful location
Date:
The hotel is set on the beach with limestone cliffs for a backdrop. It is very stunning. The pool was great for both us and the kids. We had monkeys visit us every day on the balcony. the Lotus...

1/5

Terrible

Never ever go to this resort unless you want to get sick and pay
Date:
After some very nice nights at Koh Samui (The Melati Resort) our second destination was Krabi in a well known resort chain by the name of Centara or in particular the Centara Beach Resort Krabi. I...

5/5

Excellent

Lovely Hotel! No faults at all!
Date:
We have just returned from my honey moon at the Centara and what a lovely place, i just want to clear some points up as a lot of reviews on here put me off before we went, but you have got to be picky...

3/5

Average

Could be 5* but isn't right now
Date:
We stayed at Centara May 3rd - 10th and were looking forward to getting away from it all, having been in Bangkok for the previous three days. The location of this hotel is stunning; the views of...

3/5

Average

Not 5 star
Date:
We recently stayed at Centara over the Easter school holidays and must admit we were overall disappointed with the experience due to the presumption that it was going to be 5 star. The location is...

5/5

Excellent

Amazing, would come back any time!
Date:
We were a bit worried after reading all the reviews about the monkey track and the hotel being a bit further out from town. It must have turned out to be one of its biggest advantages! It's...  

3/5

Average

Paradise - could be!
Date:
Stayed for 10 nights in April with my husband and two daughters (18 & 15). Everything I read about the Centara was true. Such a shame - I was hoping the reviews were exagerations, but unfortunately...

5/5

Excellent

Excellent hotel, idyllic location
Date:
Having read the reviews I had to write to say that the hotel works very hard to make your stay relaxing and enjoyable. There are no surprises in the fact that it is cut off and can only be reached by...

4/5

Very Good

Nice hotel if you want to relax and get away from it all - on the
Date:
This is a great hotel if all your looking to do is to relax and get away from it all. The rooms with Jacuzzis are probably worth the exrtra rate if this is what you are looking for. Amazing sunsets...

5/5

Excellent

Great Hotel in Fantastic Location!
Date:
I travelled to this hotel in March 2011 for 10 days. On arrival the sun was shining but unfortunately it didn't last for long! Southern Thailand was experiencing some of the worst rainfall it has...

5/5

Excellent

A lovely hotel in a perfect private setting.
Date:
My wife and I stayed here for 8 days and we really enjoyed our stay. The rooms are first class and kept very clean. Keep your doors locked at all times to keep the monkeys out. We only saw an odd... 

4/5

Very Good

Excellent Service, General Manager fantastic during flood crisis,
Date:
The hotel is very isolated only accessible by boat or by climbing the 'Monkey trail' which is NOT suitable for young children, elderly or disabled persons. The free shuttle boat was rightly cancelled...  

5/5

Excellent

So surreal that it's unreal!!
Date:
We stayed four nights in mid march and it was beyond our expectation. We only ever stay in 5 star hotels and our standards are high.When we arrived there we were speechless, it was beautiful. All...

3/5

Average

Problems in Paradise
Date:
Our stay on Centara Grand Beach Resort & Villas was not quite what we expected after travelling the long way from Norway. The day we arrived it was raining, but we where overwelmed by the beautiful...

5/5

Excellent

worth the extra mile
Date:
after reading all reviews on this resort we were unsure what to expect, we needn't have worried the place is fabulous, we were looked after from the minute we landed until the minute we left, food and...

4/5

Very Good

Idyllic Location, Would definitely go back again
Date:
Right... so we loved this place. There are mixed reviews and in an odd sort of way I can see where most are coming from... Having spent a few days in Bangkok before arriving to Krabi, the contrast in...

3/5

Average

Warning - Bad sickness bug at Centara !
Date:
Sickness bug - We have just returned from a 10 day stay at The Centara Grand. My husband has ulcerative colitis so we try to choose 5 star hotels in order that the cleanliness and hygiene standards...

4/5

Very Good

Decent hotel, but more like four star than five
Date:
We spent six nights at the Centara in March. Overall it was good but didn't have the extra touches to make it feel 5 star. Rooms are spacious with big balconies and large comfy beds. Beach location is...

1/5

Terrible

Terrible hotel, terrible service, very dirty
Date:
I was here for my honeymoon, almost all the staff was rude, the food is terrible and very expensive, they try to charge you extra for everything. The views are spectacular. There is trash... 

5/5

Excellent

Fabulous Place to Unwind - Great Views
Date:
We stopped off here for some R&R on our way back to New Zealand from London for Christmas. We had a fantastic stay. The staff were very friendly and attentive. We loved our room which was clean and...

1/5

Terrible

A huge disappointment
Date:
We spent 4 nights/5 days here with friends. We had a total of five rooms and spent a huge amount of money as a group. Unfortunately, it was the worst hotel experience of our lives. First, I either...

5/5

Excellent

Fantastic!
Date:
My husband booked this last minute as a post-wedding break (a surprise honeymoony holiday) and neither of us had read up much on it - other than that it was the only 5-star hotel in Ao Nang (and that...  

5/5

Excellent

Beautiful hotel on a private bay
Date:
We had a great time at Centara. The room had an ocean view (partially obstructed by a building, but still wonderful). THe hotel is on a private bay, accessible from town by a monkey trail, which I...

5/5

Excellent

A good hotel in a beautiful location
Date:
This hotel is in an idyllic location. Set in a national park, with its own bay. The rooms are of a high standard, with both a covered and outside balcony. The en-suite bathroom is large and of a...

3/5

Average

Should have been better
Date:
Its taken me a few months to get round to writing this review as I wasn't quite sure what I wanted to write. Firstly I must agree with most of the reviewers when they say its a wonderful location....

3/5

Average

Amazing location but disappointing hotel
Date:
We stayed for 10 day in February. Whilst the location, hidden in it's own bay, is breathtaking the hotel itself was quite ordinary, more of an average 4 * than a 5*. We had a nice stay but it was by...

5/5

Excellent

Unbelievable great!
Date:
stayed 3 days during our Honeymoon. Great location, great beach, outstanding service, luxurious room. very good and varied breakfast. there isn't really anything bad to say in comparison to other...

2/5

Poor

Really poor
Date:
Just spent 6 days in Centara and was really disappointed. Great beach but hotel had so many problems. After arrival which went great, were shown to our room and room stunk of cigarette smoke. We then...

5/5

Excellent

A great hotel in a wonderful location
Date:
Just returned from 10 days at this hotel and loved it! And we made friends with some other guests who were extending their 2 week stay as they were enjoying it so much! The location is stunning, set...

3/5

Average

Great Location but big problem with staff on understanding englis
Date:
Here there is many big problems. 1. biggest problem is ENGLISH - All staff around this hotel is really really BAD to english and make many many mistakes for this issue. Do not understand...

2/5

Poor

it's a shame.............
Date:
This hotel is on the best location in Krabi, with a beautiful private beach and a terrible management.This is the only explenation i could give, if you have so many people working for you but your...

4/5

Very Good

Great location, expensive but you get what you pay for!
Date:
My partner and i have just returned from this resort after staying 12 nights and this is an honest and frank assessment of our experience. We travel the world with our jobs and have stayed in some...

4/5

Very Good

We Loved It!
Date:
My fiance and i stayed at this hotel over Christmas last year and had a great time! The location is stunning although unless you want to walk through the rickety "monkey trail" it is only accessible...

4/5

Very Good

Unbelievable View!!!!!! everything else is mediocre.
Date:
When we were there it was high season and the hotel was 99% booked. Take that into consideration as you read my review: We arrived late in the evening and were happy to see that hotel staff were...   

5/5

Excellent

A most stunning setting
Date:
On Koh Samui we stayed in the Centara Villas for years, but passing through Krabi on our way from Koh Yao back to Samui we didn‘t book the Centara. What a mistake. Not that our hotel was bad. But we...

2/5

Poor

No way is this 5 star
Date:
We stayed at the Centara, Krabi for 10 days this month. Fantastic location but there is no way this is a 5 star resort. It's tired, dated and in need of an overhaul. Great view from our balcony but...

5/5

Excellent

Most beautiful place we've ever stayed
Date:
We had ten days at the Centara in Ao Nang in September, and despite it being the rainy season we had mostly sunny weather. The resort is absolutely beautiful (definitely rivals our other travels incl...

4/5

Very Good

amazing spot, nice hotel
Date:
The hotel is spotted in amazing area, has its own private beach(one of the best in the area). But you need to take the boat to go to Ao Nang,(monkey trail is not so fun after the first time or at...   

4/5

Very Good

Amazing location! Warm and friendly staff; just need polish in s
Date:
The weather was crappy; the stay was nevertheless quite memorable. The staff exuded genuine southern hospitality. The service was rough on the edges, however. What's with the Tang at breakfast?...

5/5

Excellent

Amazing Honeymoon retreat!
Date:
We stayed at the Centara for 10 days in early November 2010 following a 3 night stay in Bangkok. We honestly haven't a bad word to say and can only think that the people posting negative comments are...

4/5

Very Good

Some good and some not so good
Date:
Check in was very slow and we were allocated wrong room type. We had booked deluxe ocean facing and they tried to give us garden view and blamed it on the holiday company. After refusing they finally...

5/5

Excellent

Absolute picture perfect paradise with gorgeous smiley staff!!
Date:
My friend and I stayed for 5 nights and I can honestly say(and I am very fussy) this is the best hotel I have stayed at anywhere in the world. I cannot fault a single thing. The staff are the most...

5/5

Excellent

Fantastic hotel
Date:
The hotel was fantastic and the staff was amazing. The staff and managment were so friendly and forthcoming and kind. The sea was not so clear, but that´s because the rainy season had not...    

5/5

Excellent

The perfect paradise
Date:
We stayed at the Centara beach resort at the beginning of November 2010 for 2 amazing weeks and we loved every minute of it! The room was very spacious with a huge bathroom; comfy bed; luxurious décor...

5/5

Excellent

Amazing Setting
Date:
The arrival at Centara is amazing. Air conditioned shuttle to the pier and then a boat to the hotel which felt very James Bond. The first view if Centara from the boat is spectacular. The hotel is...

3/5

Average

Resort Not up to 5 Star Expectations
Date:
Having stayed at the Centara, Koh Samui previously, we were very disappointed with this resort. It's rated as 5 star but I would hesitate to go beyond 4 star as the whole place was a little tired...

5/5

Excellent

Fabulous resort and staff
Date:
My partner and I stayed at the Centara Grand, Krabi, for 2 glorious weeks. Very sorry to have to come home this am. Travelled with Thai airlines. No hiccups. Food and service fantastic. Inflight...

5/5

Excellent

Stunning hotel, I didn't want to leave!
Date:
The hotel is set in beautiful surroundings with a fantastic swimming pool and lots of choice of great food to eat. Staff go out of their way to help and rooms are very nice, big and clean. The hotel...

4/5

Very Good

Beautiful hotel, magnificent location!
Date:
Just arrived back after a wonderful six nights at the Centara. My husband and I had originally booked in at another hotel and on arrival could not wait to get out quickly enough. It was simply...       

5/5

Excellent

The best holiday of my life!!
Date:
This holiday was the first holiday that my wife has had outside of Australia and I could not have picked a better country, location and resort to take her to. The location of the resort is nothing...

3/5

Average

Great location, spectacular view but average service and high pri
Date:
Stayed here with my wife and 11 year old daughter. Hotel is set in a stunning location with limestone cliffs in the background. The room was lovely - we had a Premium Deluxe Ocean facing, I think....

4/5

Very Good

First Time In Thailand
Date:
We arrived on the 29th August for 10 days at the Centara after a flight on Thai Airways. The cost of the holiday was a bargain and couldn’t believe it but it is the start of their rainy season. The...       

4/5

Very Good

Great hotel in an amazing setting, but be prepared to eat out!
Date:
We visited the Krabi Centara in August 2010 on honeymoon. On arrival at the resort we were greeted with flowers, a cake and bottle of champagne as Kuoni our booking agent must have let them know of...

5/5

Excellent

'We had a ball'
Date:
Have just returned after 8 marvellous days at Centara. Location is outstanding. Facilities all you could ask for. Staff attentive, friendly. Proximity to the Ao Nang village and availability of boat...

4/5

Very Good

absolute paradise
Date:
beautiful surrounding scenery, private beach ,very good breakfast, all the rooms faces the sea with balcony, friendly staff, nice pool place only accesible by boat otherwise u have to go on foot to...

5/5

Excellent

Second time there, and will go back again next year as well
Date:
First , this hotel is not for everyone. If you are a person that needs to be entertained, have the need for numerous stimuli other than relaxing and enjoying the moment, then stay at another 5 star...   

1/5

Terrible

Just don't bother!
Date:
Having just returned from this hotel my advice would be "just don't bother" unless you are prepared to be bored witless for the period of your stay. It is a beautifully located hotel and the staff...

3/5

Average

Stunning location, very good room, let down by poor service
Date:
How different can service be at two sister hotels?. We were full of praise for the Centara in Koh Samui the previous week and told them how well they looked after us. Not so in their Krabi...

2/5

Poor

All three of us got very sick at this hotel
Date:
I stayed at this hotel for 5 days from the 9th to the 13th of August. It is difficult to write a review because there were some really good points about the hotel but also some major let downs. 1....

5/5

Excellent

Quite simply, wonderful
Date:
Having stayed ten nights here I have to say what a splendid hotel this is. Star ratings mean little if they are not reflected in the hotel itself. Right from arrival all the way to departure, the...

5/5

Excellent

Close to Nature!
Date:
Was in Krabi for 5 days and stayed at the Centara Grand Beach Resort & Villas. Like the name says it - it's a very private Grand resort that's really close to nature! The welcome at the airport was...

4/5

Very Good

Beautiful Location and great hotel!
Date:
The hotel is set in a stunning location, cut off from ao nang by steep cliffs. Our room was great. We had deluxe ocean facing room which had a lovely view from the balcony. The balcony was huge and...          

3/5

Average

not a 5*
Date:
we went here as a final stop on our honeymoon full of hopes. we were greeted on the wobbly peir and given a very warm welcome. as honeymooners we booked the ocean facing deluxe room and had petals...

5/5

Excellent

Paradise!
Date:
We have just returned from a 3 week - yes 3 week - stay at Centara - and absolutely loved it! We had a wonderful reception waiting for us on the floating jetty on arrival - Luke the manager...   

5/5

Excellent

Brilliant Holiday
Date:
My wife & I stayed for 13 Nights in an "Ocean View" room at the Centara ending 13 March. The only minus mark I would give the Hotel was on the first night in the Lotus dining room we did not make a...

4/5

Very Good

Fabulous location, some disappointing aspects
Date:
I had booked seven days in a seaview room with club facilities however when we were checked into the hotel our room had a view of some rooftops and palm-trees; as I really wanted the sea view I asked...   

3/5

Average

Lovely Hotel however not 5 star
Date:
We stayed at the Centrara Grand for 9 nights. Five this hotel this is not although a wonderful setting. Rooms where not cleaned to the standard I would expect for a 5 star hotel the Jacuzzi was not...   

4/5

Very Good

Beautiful Centara Grand!
Date:
My wife and I are very happy that we chose to stay at the Centara Grand while exploring the Krabi/Phang Nga Bay area for 4 days....it is definately the best property in the area. Everything was...

5/5

Excellent

Excellent hotel and stay
Date:
I stayed here to get get a short break and enjoy a little luxury. I booked a club room with Jacuzzi on the balcony and it was well worth the exrta money. The club is essential if you are wanting an...

5/5

Excellent

Wish I was still there!!
Date:
After leaving the madness of Bangkok this hotel is where the honeymoon started for us. From the second we arrived we knew this hotel was going to exceed our expectations. The room was spotless, the...   

3/5

Average

love + hate
Date:
LOVE: 1. the private beach 2. the bathroom + closet area in the room 3. the rock formations surrounding the hotel 4. it's just so nice and quiet 5. that i can kayak to railay beach HATE: 1....

5/5

Excellent

A fabulous hotel with super service - give it a go!
Date:
We had booked 2 weeks in Thailand for our honeymoon across christmas and new year and been recommended the Centara Krabi by friends that had stayed 2 years ago and Trailfinders. A couple of months...

4/5

Very Good

Amazing setting, great service, beautiful hotel
Date:
Was a little leery of staying here due to mixed reviews listed on tripadvisor. However, we found the bad reviews to be frighteningly off course. Many people simply do not do their homework when...      

4/5

Very Good

Breath taking setting but a little overpriced
Date:
I travelled to the Centara in December 2009 with my partner.We are both very well travelled and I have travelled extensively through Asia.I was initially apprehensive about booking the Centara as It...

3/5

Average

Know what to expect and it will be fine
Date:
There are a lot of negative reviews on this hotel, but I think if you go in knowing what to expect, it can be quite a nice place (not 5

4/5

Very Good

Isolated resort, dramatic setting, nice rooms
Date:
We stayed for 3 nights at the Centara Grand at Krabi in August this year. The timing was not the best as it was during the monsoon and it rained almost throughout our stay. The resort can only be...

5/5

Excellent

Great relaxing idylic secluded
Date:
After reading for many weeks travelers varied tales about this hotel i was a little scepticle about going insofar that i contacted Trailfinders and asked them about alternative accomodation however in...

5/5

Excellent

Fabulous Hotel Fantastic Holiday
Date:
We have just arrived back from Centara Grand Resort our first experience of Thailand and it was fantastic we were met at the airport and the transfer was well orgainsed and the staff friendly and...

4/5

Very Good

Great experience...with a couple of exceptions.
Date:
Overall, my wife and I had a terrific time at the Centara Grand on our honeymoon. We felt the staff was very helpful and courteous. Some things, such as checking in, took a little more time than...

4/5

Very Good

Fantastic location great room.
Date:
Stayed here for 12 nights at the end of August 2009. Check in was ok, they fit you into the boat schedule for the transfer to the hotel, therefore you could be waiting a while, although for us it...

5/5

Excellent

Pleasantly surprised
Date:
My wife and I stayed here during the last week of August . After reading the mixed reviews , I had significant reservations about staying here , especially after checking out of the Centara Koh Samui...

5/5

Excellent

Beautiful location, great hotel
Date:
We had a great time here as the second stage of our honeymoon. I know there are mixed reviews on here but we completed plenty of research before we went and there were no nasty surprises. The boat...

1/5

Terrible

Really bad customer service at Centara Krabi!
Date:
We had a really dissapointing time at what was supposed to be a romantic honeymoon for my wife and myself! Over the years, I have had the experience of living and travelling through Ko Samui,...

3/5

Average

Not as Idyllic as it seemed
Date:
First the good points, location is superb, the service from the staff is as you would expect in Thailand, excellent, and the rooms and facilities were generally very good. The bed was huge, but Rock...

5/5

Excellent

Absolute perfection
Date:
After reading some of the reviews of this hotel I felt I had to write my own. We stayed here for 8 nights last September and had such an amazing time. From the minute we arrived at the reception...       

3/5

Average

5 star location, 4 star holiday
Date:
We travelled to Centrara late July, early August on a last minute package holiday with Southall Travel. It cost around £1200 each for B&B in a Deluxe Oceanview room for 12 nights plus one in a...

5/5

Excellent

Excellent Resort but need to be adventurous to get to / from.
Date:
The resort itself is set in really beautiful settings, surrounded by limestone rock formations. It is in a private cove - one cove from the main town "Ao Nang" beach area. We found the staff to be...

5/5

Excellent

IT'S SIMPLY THE BEST
Date:
Just got back from a 10 day stay at the Centara and it was absolutely fabulous!!! We stayed there 2 years ago and couldn't wait to get back....having read some of the recent reviews we did wonder...

4/5

Very Good

Watch out the jelly fish...
Date:
Stayed here 7 nights with my husband in May09, on a deluxe sea view. On arrival we were proposed an upgrade, we saw the rooms and didn't think it was worth the money. All the rooms are alike in size,...